Our response to Covid-19 and other variants
We understand you may be cautious when looking to book a trip – so we have put together our booking and cancellations policy due to COVID-19 restrictions to reassure you.
We will be following the Government guidelines at the time of each retreat. All our venues have plenty of indoor and outdoor space so you can feel assured that there will be room for you to socially distance. We have also lowered the number of guests we normally have attending.
We will also be carrying out extra cleaning procedures to ensure that everything is sanitised.
Cancellation by us due to Coronavirus
We only ask for 30% deposit to secure your booking and we have extended your final balance payment to 5 weeks before you travel (If you book within 5 weeks of the retreat a full payment will need to be made).
If the organisers need to cancel a retreat due to COVID-19 & other variants all deposits will be transferable to another date in the future (up to 2 years) or alternatively, a full refund will be offered.
Cancellation by you due to Coronavirus
In the situation that you have to cancel your booking due to a positive Coronavirus test we will need to see a positive test result. Once we have this we will offer to move your booking to another retreat* of the same cost or offer you a full refund.
We ask that everyone take a lateral flow test 5 days prior to coming on the retreat, so that if it comes back positive you have time to get a PCR test to confirm a positive test result. If it comes back negative we ask that you start to limit the number of people you see prior to the retreat and take another test the day before your retreat starts.
Please contact us on firstname.lastname@example.org or call Sophie on 07958 983535 if you have any queries about your booking conditions or general terms and conditions.
Please note: If you are worried, we recommend taking out travel insurance. Please check the insurance policy to make sure it has a coronavirus clause that suits you.
* New retreat dates are being added in January, we intend to run 3 in 2022 in January, May and October.